Fight, Flight, or Negotiate: Believable Strategies for Conversing under Crisis (bibtex)
by Traum, David, Swartout, William, Marsella, Stacy C. and Gratch, Jonathan
Abstract:
This paper des ribes a model of onversation strategies implemented in virtual humans designed to help people learn negotiation skills. We motivate and dis uss these strategies and their use to allow a virtual human to engage in omplex adversarial negotiation with a human trainee. Choi e of strategy depends on both the personality of the agent and assessment of the likelihood that the negotiation an be bene ial. Exe ution of strategies an be performed by hoosing spe i dialogue behaviors su h as whether and how to respond to a proposal. Current assessment of the value of the topi , the utility of the strategy, and aÆliation toward the other onversants an be used to dynami ally hange strategies throughout the ourse of a onversation. Examples will be given from the SASO-ST proje t, in whi h a trainee learns to negotiate by intera ting with virtual humans who employ these strategies.
Reference:
Fight, Flight, or Negotiate: Believable Strategies for Conversing under Crisis (Traum, David, Swartout, William, Marsella, Stacy C. and Gratch, Jonathan), In 5th International Working Conference on Intelligent Virtual Agents, 2005.
Bibtex Entry:
@inproceedings{traum_fight_2005,
	address = {Kos, Greece},
	title = {Fight, {Flight}, or {Negotiate}: {Believable} {Strategies} for {Conversing} under {Crisis}},
	url = {http://ict.usc.edu/pubs/Fight,%20Flight,%20or%20Negotiate-%20Believable%20Strategies%20for%20Conversing%20under%20Crisis.pdf},
	abstract = {This paper des ribes a model of onversation strategies implemented in virtual humans designed to help people learn negotiation skills. We motivate and dis uss these strategies and their use to allow a virtual human to engage in omplex adversarial negotiation with a human trainee. Choi e of strategy depends on both the personality of the agent and assessment of the likelihood that the negotiation an be bene ial. Exe ution of strategies an be performed by hoosing spe i dialogue behaviors su h as whether and how to respond to a proposal. Current assessment of the value of the topi , the utility of the strategy, and aÆliation toward the other onversants an be used to dynami ally hange strategies throughout the ourse of a onversation. Examples will be given from the SASO-ST proje t, in whi h a trainee learns to negotiate by intera ting with virtual humans who employ these strategies.},
	booktitle = {5th {International} {Working} {Conference} on {Intelligent} {Virtual} {Agents}},
	author = {Traum, David and Swartout, William and Marsella, Stacy C. and Gratch, Jonathan},
	month = sep,
	year = {2005},
	keywords = {Social Simulation, Virtual Humans}
}
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