Virtual Humans for the Study of Rapport in Cross Cultural Settings (bibtex)
by Gratch, Jonathan, Okhmatovskaia, Anna and Duncan, Susan
Abstract:
As an increasing part of the Army's mission involves establishing rapport with diverse populations, training interpersonal skills becomes critically important. Here we describe a "Rapport Agent" that senses and responds to a speakerQs nonverbal behavior and provide empirical evidence that it increases speaker fluency and engagement. We argue such agent technology has potential, both as a training system to enhance communication skills, and to assess the key factors that influence rapport in face-to-face interactions. We conclude by discussing ways the nonverbal correlates of rapport vary between Arabic and English speakers and discuss the potential of such technology to advance research and training into rapport in cross-cultural settings.
Reference:
Virtual Humans for the Study of Rapport in Cross Cultural Settings (Gratch, Jonathan, Okhmatovskaia, Anna and Duncan, Susan), In Proceedings of the 25th Army Science Conference, 2006.
Bibtex Entry:
@inproceedings{gratch_virtual_2006-1,
	address = {Orlando, FL},
	title = {Virtual {Humans} for the {Study} of {Rapport} in {Cross} {Cultural} {Settings}},
	url = {http://ict.usc.edu/pubs/VIRTUAL%20HUMANS%20FOR%20THE%20STUDY%20OF%20RAPPORT%20IN%20CROSS%20CULTURAL%20SETTINGS.pdf},
	abstract = {As an increasing part of the Army's mission involves establishing rapport with diverse populations, training interpersonal skills becomes critically important. Here we describe a "Rapport Agent" that senses and responds to a speakerQs nonverbal behavior and provide empirical evidence that it increases speaker fluency and engagement. We argue such agent technology has potential, both as a training system to enhance communication skills, and to assess the key factors that influence rapport in face-to-face interactions. We conclude by discussing ways the nonverbal correlates of rapport vary between Arabic and English speakers and discuss the potential of such technology to advance research and training into rapport in cross-cultural settings.},
	booktitle = {Proceedings of the 25th {Army} {Science} {Conference}},
	author = {Gratch, Jonathan and Okhmatovskaia, Anna and Duncan, Susan},
	month = nov,
	year = {2006},
	keywords = {Virtual Humans}
}
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