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Gratch, Jonathan; Wang, Ning; Gerten, Jillian; Fast, Edward; Duffy, Robin
Creating Rapport with Virtual Agents Proceedings Article
In: Lecture Notes in Artificial Intelligence; Proceedings of the 7th International Conference on Intelligent Virtual Agents (IVA), pp. 125–128, Paris, France, 2007.
@inproceedings{gratch_creating_2007,
title = {Creating Rapport with Virtual Agents},
author = {Jonathan Gratch and Ning Wang and Jillian Gerten and Edward Fast and Robin Duffy},
url = {http://ict.usc.edu/pubs/Creating%20Rapport%20with%20Virtual%20Agents.pdf},
year = {2007},
date = {2007-01-01},
booktitle = {Lecture Notes in Artificial Intelligence; Proceedings of the 7th International Conference on Intelligent Virtual Agents (IVA)},
volume = {4722},
pages = {125–128},
address = {Paris, France},
abstract = {Recent research has established the potential for virtual characters to establish rapport with humans through simple contingent nonverbal behaviors. We hypothesized that the contingency, not just the frequency of positive feedback is crucial when it comes to creating rapport. The primary goal in this study was evaluative: can an agent generate behavior that engenders feelings of rapport in human speakers and how does this compare to human generated feedback? A secondary goal was to answer the question: Is contingency (as opposed to frequency) of agent feedback crucial when it comes to creating feelings of rapport? Results suggest that contingency matters when it comes to creating rapport and that agent generated behavior was as good as human listeners in creating rapport. A "virtual human listener" condition performed worse than other conditions.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Recent research has established the potential for virtual characters to establish rapport with humans through simple contingent nonverbal behaviors. We hypothesized that the contingency, not just the frequency of positive feedback is crucial when it comes to creating rapport. The primary goal in this study was evaluative: can an agent generate behavior that engenders feelings of rapport in human speakers and how does this compare to human generated feedback? A secondary goal was to answer the question: Is contingency (as opposed to frequency) of agent feedback crucial when it comes to creating feelings of rapport? Results suggest that contingency matters when it comes to creating rapport and that agent generated behavior was as good as human listeners in creating rapport. A "virtual human listener" condition performed worse than other conditions.
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2007
Gratch, Jonathan; Wang, Ning; Gerten, Jillian; Fast, Edward; Duffy, Robin
Creating Rapport with Virtual Agents Proceedings Article
In: Lecture Notes in Artificial Intelligence; Proceedings of the 7th International Conference on Intelligent Virtual Agents (IVA), pp. 125–128, Paris, France, 2007.
Abstract | Links | BibTeX | Tags: Virtual Humans
@inproceedings{gratch_creating_2007,
title = {Creating Rapport with Virtual Agents},
author = {Jonathan Gratch and Ning Wang and Jillian Gerten and Edward Fast and Robin Duffy},
url = {http://ict.usc.edu/pubs/Creating%20Rapport%20with%20Virtual%20Agents.pdf},
year = {2007},
date = {2007-01-01},
booktitle = {Lecture Notes in Artificial Intelligence; Proceedings of the 7th International Conference on Intelligent Virtual Agents (IVA)},
volume = {4722},
pages = {125–128},
address = {Paris, France},
abstract = {Recent research has established the potential for virtual characters to establish rapport with humans through simple contingent nonverbal behaviors. We hypothesized that the contingency, not just the frequency of positive feedback is crucial when it comes to creating rapport. The primary goal in this study was evaluative: can an agent generate behavior that engenders feelings of rapport in human speakers and how does this compare to human generated feedback? A secondary goal was to answer the question: Is contingency (as opposed to frequency) of agent feedback crucial when it comes to creating feelings of rapport? Results suggest that contingency matters when it comes to creating rapport and that agent generated behavior was as good as human listeners in creating rapport. A "virtual human listener" condition performed worse than other conditions.},
keywords = {Virtual Humans},
pubstate = {published},
tppubtype = {inproceedings}
}
Recent research has established the potential for virtual characters to establish rapport with humans through simple contingent nonverbal behaviors. We hypothesized that the contingency, not just the frequency of positive feedback is crucial when it comes to creating rapport. The primary goal in this study was evaluative: can an agent generate behavior that engenders feelings of rapport in human speakers and how does this compare to human generated feedback? A secondary goal was to answer the question: Is contingency (as opposed to frequency) of agent feedback crucial when it comes to creating feelings of rapport? Results suggest that contingency matters when it comes to creating rapport and that agent generated behavior was as good as human listeners in creating rapport. A "virtual human listener" condition performed worse than other conditions.