Events

Ron Artstein, Jacob Cannon, Sudeep Gandhe, Jillian Gerten, Anton Leuski, David Traum, Joe Henderer: “Coherence of off-topic responses for a virtual character”

December 4, 2008 | Orlando, FL

Speaker: Ron Artstein, Jacob Cannon, Sudeep Gandhe, Jillian Gerten, Anton Leuski, David Traum, Joe Henderer
Host: 26th Army Science Conference

We demonstrate three classes of off-topic responses which allow a virtual question-answering character to handle cases where it does not understand the user’s input: ask for clarification, indicate misunderstanding, and move on with the conversation. While falling short of full dialogue management, a combination of such responses together with prompts to change the topic can improve overall dialogue coherence.