Events

Matthew Jensen Hays, H. Chad Lane, Mark Core, Dave Gomboc, Milton Rosenberg: “Feedback Specificity and the Learning of Intercultural Communication Skills”

July 10, 2009 | Brighton, UK

Speaker: Matthew Jensen Hays, H. Chad Lane, Mark Core, Dave Gomboc, Milton Rosenberg
Host: International Conference on Artificial Intelligence in Education

The role of explicit feedback in learning has been studied from a variety of perspectives and in many contexts. In this paper, we examine the impact of the specificity of feedback delivered by an intelligent tutoring system in a game-based environment for cultural learning. We compared two versions: one that provided only “bottom-out” hints and feedback versus one that provided only conceptual messages. We measured during-training performance, in-game transfer, and longterm retention. Consistent with our hypotheses, specific feedback utterances produced inferior learning on the in-game transfer task when compared to conceptual utterances. No differences were found on a web-based post-test. We discuss possible explanations for these findings, particularly as they relate to the learning of loosely defined skills and serious games.