Birgit Endrass, Lixing Huang, Jonathan Gratch, Elisabeth André: “Using Virtual Agents to Simulate Interpersonal Communication Coordination of Different Cultures”

May 10, 2010 | Toronto, Ontario

Speaker: Birgit Endrass, Lixing Huang, Jonathan Gratch, Elisabeth André
Host: Ninth International Conference on Autonomous Agents and Multiagent Systems

Virtual agents are a great opportunity in teaching inter- cultural competencies. Advantages, such as the repeatabil- ity of training sessions, emotional distance to virtual charac- ters, the opportunity to over-exaggerate or generalize behav- ior or simply to save the costs for human training-partners support that idea. Especially the way communication is co- ordinated varies across cultures. In this paper, we present our approach of simulating differences in the management of communication for the American and Arabic cultures. Therefore, we give an overview of behavioral tendencies de- scribed in the literature, pointing out differences between the two cultures. Grounding our expectations in empiri- cal data we analyzed a multi-modal corpora. These findings were integrated into a demonstrator using virtual agents and evaluated in a preliminary study.